A named engineer, not a bench

Yes. You get a named engineer with their relevant experience before you commit, and you work with them directly. There is no arrangement here where a senior person wins the work and someone junior delivers it.

We quote per engagement rather than publishing a rate card, because a rate without a scope tells you almost nothing — a cheaper hourly rate attached to twice the hours is not cheaper. Describe the work and you get a written scope with a fixed price, or a defined block of dedicated time with a fixed figure, usually within two business days.

If the work has a clear end state, a fixed-scope project is usually cheaper and lower risk, because the estimate is our problem rather than yours. Dedicated time makes more sense when the work is genuinely open-ended or you need capacity inside your own process. We will tell you which one your situation is.

Yes. We are happy to sign your NDA before commercially sensitive discussions, and every engineer is bound by confidentiality obligations regardless.

That is the usual arrangement. Your repository, your branching model, your code review, your ticket tracker, your standups if you run them. We adapt to how your team works rather than imposing a process on it.

You do, outright, on payment in full. It goes in your repository, under your accounts, with no licence reverting to us. If you move to another provider afterwards, everything needed to do that goes with you.

We have offices in Birmingham, UK and Islamabad, Pakistan, which gives a wide overlap with Europe, the Middle East and the US East Coast. Where a project needs specific live hours, we agree them before starting rather than discovering the gap in week two.

Typically within one to two weeks, depending on the stack and the seniority needed. If we cannot staff it in a timeframe that works for you, we say so immediately rather than accepting the work and hoping someone frees up.

Yes, and we encourage it for anything longer than a couple of weeks. We propose the person we believe fits rather than sending you a shortlist to sift, but you should talk to them before agreeing to work together.

Tell us early and we replace them at no additional cost, and we absorb the handover time rather than billing you for someone getting up to speed twice. If we cannot find a better fit, we end the engagement and you pay only for work delivered.

Yes. A defined number of days per week or per month is often the right shape for maintenance, ongoing improvements, or supporting an existing team through a busy period. It is agreed in writing so both sides know what is reserved.

Code written here is reviewed by a second engineer before it reaches you. That is included rather than an add-on, because unreviewed code is not finished code.

Common, and straightforward. We bring in the right specialist for that portion rather than having your existing engineer learn it on your budget. Any change to scope or cost is quoted and approved before it happens.

Yes, at our cost, including the handover. Continuity is the main thing an agency offers over an individual contractor, and it is worth nothing if we charge you for it.

Least-privilege access, individual accounts rather than shared credentials, and access revoked at the end of the engagement. We will never ask you to send a password by email or WhatsApp.