What we've been shipping

Changes to how we work and what we offer — new services, revised process, corrections to published information. It is not a log of client projects, which are private, and it is not a product release feed, because we are an agency rather than a SaaS.

We do not publish prices for project work, so there is no price list to change. What can change is how we quote, and that would appear here — as would any change to the guarantee or the refund policy.

No. Your scope document and the terms in force when you signed govern your project. Changes to how we work apply to new engagements, and if something genuinely needs to change mid-project we will ask you rather than announce it here.

Because our terms, our guarantee and our published process are things you may rely on when deciding to work with us. If we change one of them, you should be able to see that it changed rather than discover a different version later.

Yes, and those are the entries worth reading. When we find that something published on this site was wrong — an unverifiable figure, a claim that contradicted our own policy — we remove it and record that we did, rather than quietly editing the page.

Whenever something changes that affects clients. There is no schedule, because a changelog padded to hit a weekly cadence stops being a record and becomes marketing.

Yes, and several entries here started as a client asking for something we did not formally offer. Message us. If enough people need the same thing, it becomes a service rather than a favour.

Subscribe on this page, or watch the RSS feed. We will not use the list for anything else, and it is one email when something meaningful changes rather than a newsletter.

No. This records deliberate changes to what we offer. The status page covers uptime and incidents — things going wrong rather than things being changed on purpose.

No. A changelog you can edit backwards is not a record. If an entry itself was wrong, we add a correction rather than delete the original.

The Terms of Service, Refund Policy and Guarantee pages always show the version in force now, each with its own last-updated date. This page tells you what moved and when.

Tell us, because that is a bug rather than fine print. The whole point of publishing all of this is that the documents agree with each other, and we would rather hear about it than have a client find it during a dispute.